Coronavirus (COVID-19) Update

As businesses around the country implement measures to safeguard their people (both customers and employees) and communities, we are doing the same. We are closely monitoring UK Government and Finance Industry regulatory advice in order to ensure that we are acting appropriately, whilst continuing to serve and support our customers.

We will endeavour to maintain our service levels and our operational staff will be available to support you. You can carry out a range of activities on our self-service portal and this can be accessed via:
https://www.fcagroupselfservice.co.uk/SelfServe/index.jsp#login

In addition, if you are concerned about Coronavirus (COVID-19) and how it may affect you financially we are here to discuss the help we may be able to offer you. Please contact us via email at This email address is being protected from spambots. You need JavaScript enabled to view it. and we will respond as soon as possible.

Alternatively, you can contact our Customer Service Team on 03445614738:
Monday - Friday: 9.00am to 6.00pm
Saturday: 9.00am to 1.00pm

For any concerns you may have, you can visit our coronavirus support page to find answers to common queries during this time.

Thank you for your patience during this difficult time.