Legal Notes and Transparency

Legal Notes

Except as otherwise specifically noted, texts, images and graphics displayed on this website are copyrighted by FCA Automotive Services UK Ltd or by their Licensors. They may not be copied, modified or used without the prior written consent of the owner and notwithstanding the possibility of making exclusively personal use of this content. Except as otherwise specifically noted, the trademarks displayed on this site are owned by FCA Automotive Services UK Ltd or by Fiat Chrysler Automobiles Group Companies or by their Licensors. They may not be copied, modified or used without the prior written consent of the owner.

Information

While reasonable care has been used in collecting and displaying information contained in this site, no warranty is provided as to its accuracy, completeness, usefulness, nor regarding any possible use made by users, and any liability for errors or omissions therein is disclaimed.  The publication of such information on the web should not be understood to imply that there has not been any change since the date that the information was published or that the information was updated. FCA Automotive Services UK Ltd therefore, disclaims any liability for errors or omissions of any kind in the material published on its site or linked sites.

Access to the site and use of the materials contained therein

FCA Automotive Services UK Ltd assumes no liability of whatsoever nature regarding the access of users to this website or the use made by users of any content thereof.

Links to other sites

Links to other sites contained herein are exclusively for user's convenience. No warranty of whatsoever nature is provided as to such sites or their contents. Any related liability is expressly disclaimed.  This website is operated by FCA Automotive Services UK Ltd. For more information about us and how you can contact us please see the Contact Us section.

 We have made some changes to your Agreement which are highlighted in blue here.

Treating Customers Fairly

At FCA Automotive Services UK Ltd and Leasys UK Ltd we are committed to offering our customers the highest possible standards of service. In so doing we are pleased to support the Financial Conduct Authority initiative: ‘Treating Customers Fairly’. For more details on our customer commitments, please click here

To maintain obligations as described in the Financial Conduct Authority Handbook we are obliged to report our complaints data which can be found here

We aim to resolve any complaints internally; however, if you are not satisfied with the result or 8 weeks have passed since you first made your complaint, you may have the right to refer your complaint to the Financial Ombudsman Service - for more information please visit www.financial-ombudsman.org.uk

FCA Automotive Services UK Ltd is a member of the Finance & Leasing Association (FLA) and adheres to their Lending Code.

The Code is available here: www.fla.org.uk

The FLA Lending Code sets out standards of good practice in consumer lending. It is intended to provide assurance to customers that they may buy with confidence from full members of the FLA.